Für Broker

In der Esphere Network GmbH versuchen wir, mit der Zeit Schritt zu halten und unseren Kunden die modernsten technologischen Lösungen anzubieten, ohne die es unmöglich ist, sich die Arbeit von Unternehmen auf der ganzen Welt vorzustellen.

Diese Sicht bringt uns als Team zusammen und hilft uns, ein individuelles Konzept für jeden Kunden auszuarbeiten.

Damit wir Ihnen kompetent und ohne Verzögerung, die am besten geeigneten Geräte anbieten können, füllen Sie bitte eine der vier unten liegenden Formulare aus.

Beratungen

Wir beraten in allen Etappen: Auswahl der Geräte, den Kauf und den weiteren Betrieb.

Technische Unterstützung

Wir lösen alle Fragen rund um den Aufbau und den Betrieb der gekauften Geräte.

Kontrolle

Alle an die Kunden angebotenen Geräte werden strengen Qualitätskontrollen unterzogen und getestet.

Garantien

Neben der Standartmäßigen Garantie über 90 Tage auf alle Gerätschafften, bieten wir auch eine Garantieverlängerung auf bis zu 3 Jahre auf gebrauchte Geräte an.

Haben Sie eine Frage oder Anfrage?

Schicken Sie diese gleich an unsere Manager.

Gerätetechnik

Leistungen

Hilfe

Suchen Sie uns

Hinterlassen Sie Ihre Kontaktdaten und wir werden Ihnen so schnell wie möglich antworten.

Oder Sie können uns selbst anrufen:

+49 30 28861182

Erfahren Sie mehr darüber, warum wir um diese Informationen bitten.

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New customer form

Company details. Please complete in as much detail as possible

* Necessarily

Company name

*

Registered Office Addres

*

Telephone/Fax No

*

E-Mail

*

Website

Company Reg No

VAT No

Nature of Business

New customer form

NET Terms. Bank Details

* Necessarily

Bank name

*

Account No (EUR)

*

Account No (USD)

Account No (GBR)

SWIFT

Address

Other Information

PayPal email

New customer form

Trade references. Please complete in as much detail as possible

* Necessarily

Trade Reference 1: Name, address, telephone, contact, e-mail, website.

*

Trade Reference 1: How long have you traded with the above company?

*

Trade Reference 1: What is their credit limit?

*

Trade Reference 1: How long is the agreed payment term?

*

Trade Reference 1: How would you describe their payment history?

*

Trade Reference 1: Would you recommend them as a credit customer?

*

Trade Reference 2: Name, address, telephone, contact, e-mail, website.

*

Trade Reference 2: How long have you traded with the above company?

*

Trade Reference 2: What is their credit limit?

*

Trade Reference 2: How long is the agreed payment term?

*

Trade Reference 2: How would you describe their payment history?

*

Trade Reference 2: Would you recommend them as a credit customer?

*

Trade Reference 3: Name, address, telephone, contact, e-mail, website.

*

Trade Reference 3: How long have you traded with the above company?

*

Trade Reference 3: What is their credit limit?

*

Trade Reference 3: How long is the agreed payment term?

*

Trade Reference 3: How would you describe their payment history?

*

Trade Reference 3: Would you recommend them as a credit customer?

*

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RMA Request Form

Please ensure all sections of this form are filled out as this will assist in the efficient and timely processing of your RMA request.

* Necessarily

Company name

*

Contact Name

*

Contact Telephone Number

*

Contact Fax Number

*

Contact Email Address

*

Contact Email Address

*

Esphere Network Account Manager

RMA Request Form

Product & purchase details

* Necessarily

Product Part Number or Code

*

Quantity to be Returned

*

Your Purchase Order Number

*

Date of Purchase

*

Esphere Network Invoice Number

*

SO Number

*

Product being Returned for

Please state replacement or Credit.

*

Product Serial Numbers

Reason for return

All advance replacements will be invoiced and if the product is not returned this invoice will be due for payment. Please ensure all products are returned in their original packaging (including inner and outer boxes) along with any cables, manuals and other items. Please do not write on or mark the original packaging.

*

x

Switch Configurations Request Form

General information

* Necessarily

Your name

Eхample: Alexander

*

Your E-mail

Eхample: alex@mycompany.com

*

Your preferred messenger

Eхample: skype

*

Account or messenger UID

Eхample: alexbright82

*

Switch model

For example, Cisco 3750

*

Hostname

Please specify name of your router. For example, mySwitch1

*

NTP Servers (optional)

For time synchronization please specify list of NTP servers in your network if present. For example, 192.168.10.2

*

Timezone

Timezone for time correction on your router. For example, GMT +2

*

Domain

Please specify domain name of your company. For example, customer.org

*

DNS servers (optional)

Please specify IP address DNS-servers of your company or your ISP. For example, 192.168.10.2

*

Switch Configurations Request Form

Management

* Necessarily

Telnet

Remote router console management via Telnet protocol

Enable

*

SSH

Remote router console management via SSH protocol

Enable

*

IP address lists for management

Hosts, that have access to remote router management. Please limit list for security purpose. F.ex., 192.168.10.2-254

*

License list

If you have additional license for example "LAN Base to IP Services" please specify it

*